← All workBearPass
BearPass: reaching feature parity with the market leader with 8 engineers
From feature parity with the leader to won tenders, 500+ clients and 2× revenue — with a request portal that drives retention without telemetry.
Problem
TODO
Approach
TODO
Result
TODO. Renewal is mentioned without being a headline number (see docs/brief.md).
The mechanism behind it
TODO: how the request portal works as a closed feedback loop when self-hosted clients send no telemetry.